How do I return an item?
What can I return?
Products that have been ordered and shipped, may be returned if they are unused and unopened.
Is there a charge?
We charge a 5% restocking fee and shipping is non-refundable.
When do I get a refund?
Refunds are issued once the item is received and inspected (usually 1-2 business days). The charge will be reversed at that time and will appear on your credit card depending on your banking institution.
Please contact customer service for more information on returning an item, by calling (330)587-4141. Thank you.
Free Shipping on PMC Equipment
SprayWorks will pay the standard ground freight on all domestic PMC orders in excess of $2,000 (USD) being shipped to the 48 contiguous U.S. States (excluding Alaska and Hawaii) and Canada. The total purchase must include, at minimum, $2,000 in PMC equipment on a single order. Additional shipping charges may apply for non-PMC purchases on the same order. Prepaid freight is only for ground shipments via truck, UPS or Fed EX. SprayWorks reserves the right to choose the carrier of our choice. This program does not apply to Overnight, Next Day Air or any special shipping methods.